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Privacy Policy

Effective Date 23 February 2026

Continuing the Mission for Veterans, a 501 (c) (3) nonprofit organization

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Continuing the Mission for Veterans is committed to protecting the privacy and security of personal information we collect from veterans, applicants, donors, volunteers, website visitors, and others who interact with us. We provide service dogs to veterans at no cost to support those dealing with PTSD, traumatic brain injury, mobility needs, and other service-related challenges.

 

This Privacy Policy explains what information we collect, how we use it, with whom we may share it, and your choices regarding your data. By using our website, making a donation, applying for a service dog, volunteering, or otherwise providing us with information, you agree to the practices described here.

 

 

 

1. Information We Collect

We collect information in these ways:

  • Information you provide directly:

  • When donating: name, address, email, phone, payment details (processed securely via third-party providers like PayPal).

  •   When applying for a service dog or inquiring: name, contact details, military service history, disability/medical information (as relevant to matching needs), and any supporting documentation.

  •  When volunteering or signing up for updates: name, email, address, interests, and availability.

  •  Other: feedback, survey responses, or communications.

  •  Automatically collected information:

  •   Device and usage data: IP address, browser type, pages visited, time/date of access, and referral sources (via cookies, analytics tools like Google Analytics).

  •   We may use cookies or similar technologies for site functionality, analytics, and (if applicable) targeted communications.

  • From third parties:

  •  Public sources, partners (e.g., veteran organizations), or payment processors (limited to transaction confirmation).

 

We do not collect sensitive health data unless voluntarily provided for service dog matching purposes, and we handle it with extra care.

 

2. How We Use Your Information
We use collected information to:

  • Process donations and issue tax receipts.

  • Review and match veterans with service dogs (including assessing compatibility and needs).

  • Communicate about our programs, impact reports, events, and opportunities (e.g., newsletters, thank-you notes).

  • Administer volunteer programs and respond to inquiries.

  • Improve our website and services (via analytics).

  • Comply with legal obligations, prevent fraud, or protect our rights/property/safety.

  • Acknowledge donors publicly (only with explicit permission, e.g., listing names in annual reports unless you opt out).

 

We do not sell your personal information to third parties.

 

 3. Sharing Your Information
We share information only as necessary:

  • With trusted service providers (e.g., payment processors like PayPal, email services like Mailchimp, cloud storage) who are contractually required to protect it and use it only for our purposes.

  • With partners or collaborators in the service dog/veteran community (e.g., trainers or referring organizations) if needed for program delivery and with your consent where applicable.

  • When required by law, court order, or to protect the safety of veterans, staff, animals, or others.

  • In the event of a merger, acquisition, or asset transfer (with notice where feasible).

  • We do not share veteran health or application details without explicit consent, except as required for program operations or legal compliance.

 

4. Donor Privacy
We respect donor privacy. We will not sell, rent, or trade your donor information. We may list donor names in public acknowledgments (e.g., website, annual report) only if you give permission or do not opt out. You can always request anonymity.

 

5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. Payment information is handled securely by third-party processors compliant with PCI standards—we do not store full credit card details.

 

However, no system is completely secure, so we cannot guarantee absolute security.

 

6. Your Rights and Choices

  • Opt out: Unsubscribe from emails/newsletters via the link provided or by contacting us.

  • Access/correct/update: Request to view, correct, or delete your personal information (subject to legal retention requirements, e.g., for tax records).

  • Cookies: Manage preferences via browser settings.

  • Contact us to exercise these rights or ask questions.

  • We retain information as needed for our mission, legal compliance (e.g., IRS donation records), or program integrity.

 

7. Children's Privacy
Our services and website are not directed to children under 13. We do not knowingly collect information from children under 13 without verifiable parental consent.

 

8. Changes to This Policy
We may update this policy. Changes will be posted here with the new effective date. Continued use of our site/services after changes constitutes acceptance.

 

9. Contact Us
For questions, requests, or concerns:  
[Organization Name]  
[Mailing Address]  
Email: [emailg]  
Phone: [phone]

 

Thank you for trusting us with your support—we are honored to serve veterans and their future service dogs.

 

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